How to request support from theremotefixer.com

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Written by Free IT Support Team

Friday, 29 May 2009 00:50

Here are the simple steps that you need to follow in order to request support at my web page:

1. Register an account at my web page.

2. Log in and click on the "Submit a ticket" link at the right menu

3. Send me an Remote Assistance invitation at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

4. If you are behind NAT (Network address translation) (mostly all of the ADSL routers are using NAT), please make a port forwarding rule for port 3389.

As soon as I have received the invitation file, I will try to access your computer. You will receive an confirmation window. If you accept the remote connection a chat window will appear and the connection will be performed. You will be able to monitor the remote session.

Last Updated on Friday, 29 May 2009 01:02